Authorized Sub-processors
Introduction
To support delivery of our Services, AccountAim may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. AccountAim currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, AccountAim performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Infrastructure Sub-processors:
AccountAim may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
Sub-Processor
Purpose
Data Location
Amazon Web Services
Hosting & Infrastructure
United States, European Economic Area & Australia
CloudFlare
Content delivery network & WAF
United States
Hetzner
Hosting & Infrastructure
United States & European Economic Area
Other Sub-processors:
AccountAim may use the following Subprocessors to perform other Service functions:
Sub-Processor
Purpose
Data Location
Fathom
Support recordings
United States
Cloud-based email service provider
United States
HubSpot
Marketing Platform
United States
PostHog
Product Analytics
United States
Salesforce
Customer Relationship Management (CRM) System
United States
Slack Technologies
Cloud-based Team Chat Services
United States
Updates
As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.
